Safety

Last Monday had a guy jump on outside of vestibule on 13 at Kedzie and ride on the outside of the train all the way to Oak Park… We called the police both Oak Park and Metra, as we held just east of the platform so this guy would not run off. We literally waited on police an hour for them to arrive. 1 HOUR!!! When Metra police arrived they said they never got the call from Oak Park because they didn’t know about it. Even tho I Commuter control called twice. I’m just happy it wasn’t a true safety emergency. Not sure where this complaint belongs but I’m posting it here.. Somewhere there is a communication problem. That needs to be addressed…